{"id":772,"date":"2026-02-18T14:43:54","date_gmt":"2026-02-18T14:43:54","guid":{"rendered":"https:\/\/masterkeys.ch\/?page_id=772"},"modified":"2026-04-22T14:47:28","modified_gmt":"2026-04-22T14:47:28","slug":"rgpd","status":"publish","type":"page","link":"https:\/\/masterkeys.ch\/en\/rgpd\/","title":{"rendered":"GDPR"},"content":{"rendered":"
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MasterKeys RGPD<\/span><\/h2>\r\n<\/div>\r\n
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Politique de confidentialit\u00e9<\/span>
Derni\u00e8re mise \u00e0 jour : 22\/04\/2026 <\/span>

1. Responsable du traitement<\/span>
Le responsable du traitement des donn\u00e9es personnelles est :<\/span>
MasterKeys<\/span>
Chemin du Petit-pont 1<\/span>
1272 Genolier<\/span>
Suisse<\/span>
Repr\u00e9sent\u00e9e par : M. Samy CHERRAT<\/span>
Email de contact : contact@masterkeys.ch<\/span><\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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2. Engagement en mati\u00e8re de protection des donn\u00e9es<\/span>
MasterKeys accorde une importance essentielle \u00e0 la protection de la vie priv\u00e9e de ses clients et visiteurs.
Les traitements de donn\u00e9es personnelles sont effectu\u00e9s conform\u00e9ment :
\u00c0 la Loi f\u00e9d\u00e9rale suisse sur la protection des donn\u00e9es (LPD, r\u00e9vision 2023)
Au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) lorsque celui-ci est applicable

3. Donn\u00e9es collect\u00e9es<\/span>
Dans le cadre de son activit\u00e9, MasterKeys peut collecter les cat\u00e9gories de donn\u00e9es suivantes :
Donn\u00e9es d\u2019identit\u00e9 (nom, pr\u00e9nom)
Coordonn\u00e9es (adresse postale, email, num\u00e9ro de t\u00e9l\u00e9phone)
Informations relatives aux demandes de services et prestations
Donn\u00e9es de facturation et informations contractuelles
Donn\u00e9es techniques de navigation (adresse IP, cookies, statistiques de visite)
Les donn\u00e9es sont collect\u00e9es uniquement lorsque cela est n\u00e9cessaire \u00e0 la fourniture des services ou au fonctionnement du site.

4. Finalit\u00e9s du traitement<\/span>
Les donn\u00e9es personnelles sont trait\u00e9es pour les finalit\u00e9s suivantes :
Gestion des demandes de contact
Ex\u00e9cution des prestations de conciergerie
Gestion administrative et comptable
Communication avec les clients
Am\u00e9lioration de l\u2019exp\u00e9rience utilisateur sur le site
Respect des obligations l\u00e9gales

5. Bases l\u00e9gales du traitement (RGPD)<\/span>
Lorsque le RGPD s\u2019applique, les traitements reposent sur :
L\u2019ex\u00e9cution d\u2019un contrat
L\u2019int\u00e9r\u00eat l\u00e9gitime de la Soci\u00e9t\u00e9
Le consentement de l\u2019utilisateur (notamment pour les cookies non essentiels)
Le respect d\u2019obligations l\u00e9gales

6. Dur\u00e9e de conservation<\/span>
Les donn\u00e9es sont conserv\u00e9es uniquement pendant la dur\u00e9e n\u00e9cessaire aux finalit\u00e9s poursuivies.
Les donn\u00e9es contractuelles et comptables sont conserv\u00e9es conform\u00e9ment aux obligations l\u00e9gales suisses, g\u00e9n\u00e9ralement pendant 10 ans.

7. Destinataires des donn\u00e9es<\/span>
Les donn\u00e9es sont exclusivement destin\u00e9es \u00e0 MasterKeys.
Elles peuvent \u00eatre transmises \u00e0 des prestataires tiers uniquement lorsque cela est strictement n\u00e9cessaire \u00e0 l\u2019ex\u00e9cution des services (transporteurs, h\u00f4tels, organisateurs d\u2019\u00e9v\u00e9nements, partenaires techniques, etc.).
Aucune donn\u00e9e personnelle n\u2019est vendue ou c\u00e9d\u00e9e \u00e0 des tiers \u00e0 des fins commerciales.

8. Transferts internationaux<\/span>
Dans le cadre de prestations internationales, certaines donn\u00e9es peuvent \u00eatre transf\u00e9r\u00e9es hors de Suisse ou de l\u2019Union europ\u00e9enne.
Dans ce cas, MasterKeys veille \u00e0 ce que des garanties appropri\u00e9es soient mises en place conform\u00e9ment \u00e0 la LPD et au RGPD.

9. S\u00e9curit\u00e9 des donn\u00e9es<\/span>
MasterKeys met en \u0153uvre des mesures techniques et organisationnelles appropri\u00e9es afin d\u2019assurer la s\u00e9curit\u00e9, l\u2019int\u00e9grit\u00e9 et la confidentialit\u00e9 des donn\u00e9es personnelles.

10. Droits des personnes concern\u00e9es<\/span>
Conform\u00e9ment \u00e0 la l\u00e9gislation applicable, toute personne dispose des droits suivants :
Droit d\u2019acc\u00e8s \u00e0 ses donn\u00e9es
Droit de rectification
Droit \u00e0 l\u2019effacement
Droit \u00e0 la limitation du traitement
Droit d\u2019opposition
Droit \u00e0 la portabilit\u00e9 (lorsque applicable)
Toute demande peut \u00eatre adress\u00e9e \u00e0 : contact@masterkeys.ch
Une r\u00e9ponse sera apport\u00e9e dans les d\u00e9lais l\u00e9gaux.

11. Cookies<\/span>
Le site peut utiliser des cookies afin de :
Assurer son bon fonctionnement
Mesurer l\u2019audience
Am\u00e9liorer l\u2019exp\u00e9rience utilisateur
Les cookies non essentiels sont soumis au consentement pr\u00e9alable de l\u2019utilisateur.
L\u2019utilisateur peut modifier ses pr\u00e9f\u00e9rences \u00e0 tout moment via les param\u00e8tres de son navigateur ou via le bandeau de gestion des cookies.

12. R\u00e9clamation<\/span>
Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez d\u00e9poser une r\u00e9clamation aupr\u00e8s de l\u2019autorit\u00e9 comp\u00e9tente en mati\u00e8re de protection des donn\u00e9es.

13. Modification de la politique<\/span>
MasterKeys se r\u00e9serve le droit de modifier la pr\u00e9sente Politique de confidentialit\u00e9 \u00e0 tout moment afin de garantir sa conformit\u00e9 avec le droit en vigueur.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pro\/page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-772","page","type-page","status-publish","hentry"],"yoast_head":"\nRGPD - MasterKeys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterkeys.ch\/en\/rgpd\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RGPD - MasterKeys\" \/>\n<meta property=\"og:url\" content=\"https:\/\/masterkeys.ch\/en\/rgpd\/\" \/>\n<meta property=\"og:site_name\" content=\"MasterKeys\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Master-Keys-Conciergerie\/61586423932656\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-22T14:47:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/masterkeys.ch\/wp-content\/uploads\/2026\/02\/cropped-cropped-WhatsApp-Image-2026-02-05-at-23.23.47.jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/masterkeys.ch\\\/rgpd\\\/\",\"url\":\"https:\\\/\\\/masterkeys.ch\\\/rgpd\\\/\",\"name\":\"RGPD - 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